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Terms of Use

General Terms of Sale

List Price
- Prices do not include local tax. Any tax, any duty and other expenses required by law are to be paid by the customers.
 In addition, cost of shipping is not included.

Time of Finalization of Sales Contracts
- A sales contract is considered finalized when PlusAlpha sends
 the order confirmation e-mail to you.

Cancellation of Orders and Exchange and Return of Products
- Orders cannot be cancelled once the sales contract has been finalized.
- Products cannot be exchanged or returned after they have been delivered.
- In case there is a distinct defect in the product or a wrong product is shipped,
 PlusAlpha shall pay for the shipment of return and/or exchange of the product.

- PlusAlpha assumes no responsibility for defects in products sold,
 except as described in the previous section.

Prohibited Matters
The following shall be prohibited in the use of the Services by the User.

- Any act that violates or is likely to violate public order or the Laws and ordinances
- Any criminal act
- Any act that may infringe on the copyrights, property rights, intellectual property and other rights held by other users of the Services.
- Any act to destroy or interfere with the functioning of servers, or networks of the company, other users or any third party
- Any act for commercial gain
- Any acts that threaten to interrupt the operation of the Services
- Any acts to access or attempt to access the system or network of the Services improperly;
- Any acts to collect private information of other users of the Services
- Any act of using this service with an illegal purpose
- Any act that is not in the interest of, or that causes damages or is likely to cause damages, to other users, third parties or us.
- Any acts to impersonate a third party
- Sending spam or other direct marketing communications or posting, transmitting or linking to any unsolicited advertising, promotional materials, or any other forms of solicitation or commercial content (excluding content approved by the Company)
- Any content for the purpose of encountering unacquainted persons of the opposite sex
- Any acts to provide Antisocial Forces with profit
- Any other acts that the company deems to be inappropriate

The service suspenstion and the registration cancelleration
The Company shall be entitled to, without any advance notice to the User, suspend or discontinue the Services, in whole or in part, or cancell the user registration.

- Any violation or act with the potential to violate the prohibited matters
- When it turns out that there is a false fact in the registration matter
- When there is no reply for a certain period of time for the contact from our company
- When the Company determines that suspension or discontinuance is required for other reasons

Under no circumstances shall the Company be liable for any damages incurred by the User arising out of any measures taken by the Company pursuant to this article.

Other precautions
- The product photos posted on this website are taken of the actual product, but when viewed through a monitor such as a computer, the color tone etc. may differ from the actual product.
- The product photos posted on this website are taken of the actual product, but when viewed through a monitor such as a computer, the color tone etc. may differ from the actual product.
- Please note that we are not responsible for any problems caused by non-arrival or garbled characters in the e-mails we send to you and the e-mails you send to us.
- If you order multiple items at the same time and some of the items are out of stock, we may not deliver until all the ordered items are available at our discretion.
- Products will be shipped in standard export packaging that can withstand international transportation.
- We are not responsible for any damage or damage to the product caused by defective packaging, but we are not responsible for accidents caused by poor cargo handling by the customer.
- Ownership of the product shall be transferred to the customer when the product is delivered to the delivery company. However, we reserve ownership of the goods until payment is completed.
In addition, the risk of loss or damage of the goods shall be transferred to the customer side at the time of delivery outside Japan, when the goods are delivered to the sea carrier or air carrier.
When shipping within Japan, as with shipping outside Japan, the product will be transferred to the customer when the product is delivered to the delivery company.
- We ship goods or fulfill contract obligations due to war, internal turmoil, riots, labor disputes, epidemics, fires, typhoons, floods, earthquakes, port bans, government control, or other reasons beyond our control. We will not be liable for any defaults or delays.

- All conflicts, disputes, and differences of opinion that may arise between parties regarding this contract or related matters and that cannot be settled by the parties themselves shall be finally settled through arbitration in Japan according to commercial arbitration rules of the International Commercial Arbitration Association.
 Judgments rendered by arbitrators are considered final and bindin for both parties.

Governing Law
- The finalization, validity, fulfillment, and construe of this contract are governed by the laws of Japan.

- This contract is effective as of March 1, 2016

The governing language of these Terms of Use shall be Japanese. If an English translation hereof is made for reference purpose, only the Japanese original shall have the effect.

PlusAlpha Co., Ltd.